Welcome to Citizens Advice Enfield

We have changed our telephone system, the new number is 03444 889 626. Calls are charged at the local rate. Lines are open from Monday – Friday 10am -4pm and also on the second Saturday of the month from 10am-1pm.

If you are calling from a mobile, please dial the telephone number above.  However, after dialing, mobile users will be asked to give a landline number in Enfield – if you do not have a landline of your own, please use your telephone keypad to input `0208 375 4170’ at this point.  This will make sure that your call comes through to us correctly.

Citizens Advice Enfield is pleased to announce that we are able to provide a  Saturday  telephone service

for one Saturday per month, commencing in June, as follows. 

July 18th             August 15th            September 19th
October 17th          November 21st          December 19th

Please telephone 03444 889 626.  The telephone lines will be open from 10am to 1pm.



From 6 April 2015 people have more freedom over how they take money from their pension pot.


If you are at least 50 years old and have a workplace or personal pension which you can choose how to use, Pension Wise can help you to understand the pension options that are available from age 55 onwards. Guidance is offered, not regulated financial advice, so specific products or providers can’t be recommended. However, Citizens Advice Enfield does have a volunteer financial planner available by appointment on Wednesdays if you need a wider discussion about your finances.


You can make an appointment to see a Pension Wise Guider face to face at Citizens Advice Enfield’s office in Ponders End.  The service in Enfield is provided by Citizens Advice East End and appointments are available on Mondays or Fridays. To book an appointment you can either e-mail pensionwise@eastendcab.org.uk  or telephone the East End Pension Wise Enquiry Line on 0208 525 6360 from 9.30 – 5pm Monday to Friday.

Citizens Advice Enfield is a charity that offers free, accessible quality advice to anyone who lives in Enfield. We can help with all kinds of problems whether they are housing, employment, benefits, debts or immigration issues for example.

This website gives you information about how to contact us to get advice and how you can help us, just click on the links above.

Citizens Advice Enfield understands that there have been reports of individuals posing as Citizens Advice Advisers contacting residents with the offer of help with debts etc.

Please note that Citizens Advice Enfield will never telephone individuals to discuss any personal matters without you having first attend for an assessment or interview.

If you are contected by anyone offering advice or help and haven't ask for this please contact Trading Standards [Customer Services 0905 915 8131] and local police tel: 101


Big Advice Survey http://bigadvicesurvey.org.uk/

that there have been reports of individuals posing as Citizens Advice Advisers contacting Enfield residents with the offer of help with debts etc. 

Free, Confidential, Impartial and Independent Advice.

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