Enfield Citizens Advice Bureau
People

Free, accessible quality advice for the diverse communities in Enfield

Welcome to Enfield Citizens Advice Bureau Services

Enfield Citizens Advice Bureau

The Enfield Citizens Advice Bureau aims to ensure that all citizens across the Borough have 'access to justice' - no matter their age, gender, ethnicity or status. All our staff (paid and volunteers) located at our offices in Ponders End work towards this cause. The list of our clients' needs is endless: whether it is their housing, their employment, their financial situation...

The Enfield Citizens Advice Bureau provides advice to the community, in all its diversity, to all its needs, to ensure that everyone is aware of the services and assistance available to them.

ANNUAL GENERAL MEETING 2012 AT THE COUNCIL CHAMBER

NOTICE TO ALL: The Annual General Meeting 2012 of the Enfield Citizens Advice Bureaux Service is being held at the Council Chamber, Silver street, Enfield, Middlesex, EN1 3XA on Wednesday, 1st February 2012 at 7:30pm

(Full Disabled Access is available)

All are welcome to attend

Click the link for the AGM Agenda

Mission Statement

Our Vision

Enfield CAB has a 30 year track record of delivering information and advice services within our community. Our vision is to provide greater access to information and advice services in Enfield. Greater accessibility ensures more individuals have access to the information and advice that will assist them make informed choices, and build benefits for the whole Borough by developing income to support the Borough’s local economy. To achieve our vision we are developing and maintaining a programme of activity under five themes:

  1. Developing Access - Extending hours and points of service access project.
  2. Developing Sustainable Services.
  3. Developing Partnership & Communication.
  4. Ensuring Better Governance.
  5. Developing Volunteers & Staff.

To achieve this vision, the Enfield CAB Services aims are:

FREE, CONFIDENTIAL, IMPARTIAL AND INDEPENDENT SERVICE

We are not affiliated to any political party, nor influenced by or connected to any local or central government department.

ENFIELD CITIZENS ADVICE BUREAU

Gateway Telephone: 0208 7375 4170

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday) from 10am - 4pm.

Gateway Reception Service: 0208 375 4170

If you prefer to visit us we have a Reception Service available Tuesdays, Wednesdays and Thursdays from 10am - 1pm. Reception staff will make an assessment of your needs. They are able to assist by providing information, leaflets, factsheets and signposting.PLEASE NOTE they are not Advisers and will not give advice

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Gateway Service:

We are offering a reception Gateway Service and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. Advice is also available on the National Website www.adviceguide.org.uk

We are currently reviewing the service we offer in an attempt to improve the access to our service. Because of the terms of our grant we are only able to advise people who live in the Enfield borough.

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