About Us

Enfield Citizens Advice Bureau Services is a registered charity (Registered Charity No: 1072841). It is a non-profit making organisation that aims to help the people that live in the London Borough of Enfield.

Principles of Enfield Citizens Advice Bureau Services

The key principles of the Enfield Citizens Advice Bureau Services are:

• To ensure that individuals do not suffer through ignorance of their rights and responsibilities, of the services available to them or through an inability to express their needs effectively.
• To provide a free, confidential, impartial and independent service, based on the principles of equality and accessibility to all communities within the London Borough of Enfield. We value diversity and believe that it enhances the Borough and so work towards ensuring that the community receives value for money through the public
  funding sources that finance Enfield Citizens Advice Bureau Services.
• To strive to keep customer care at the heart of the Service and endeavour to provide this through bureau
  based service delivery points as well as through outreaching into the community itself. Other forms of
  providing advice and information are being considered and will become part of the service delivery within
  the Borough. These will include a web presence,
  e-mail advice and other methods of outreaching into communities in line with strategies like the Enfield Local
  Area Agreement which attempts to tackle child poverty.
• To exercise a responsible influence on the development of social policies and services, both locally and nationally.