Reports
We produce an Annual Report on the state of our organisation within that particular year.
Our current report for 2009 - 2010 is listed below and is available for download as a Word document or a PDF file.
We produce an Annual Report on the state of our organisation within that particular year.
Our current report for 2009 - 2010 is listed below and is available for download as a Word document or a PDF file.
We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday) from 10am - 4pm.
If you prefer to visit us we have a Reception Service available Tuesdays, Wednesdays and Thursdays from 10am - 1pm. Reception staff will make an assessment of your needs. They are able to assist by providing information, leaflets, factsheets and signposting.PLEASE NOTE they are not Advisers and will not give advice
We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.
We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link
We are offering a reception Gateway Service and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. Advice is also available on the National Website www.adviceguide.org.uk
We are currently reviewing the service we offer in an attempt to improve the access to our service. Because of the terms of our grant we are only able to advise people who live in the Enfield borough.