Free, accessible quality advice for the diverse communities in Enfield

Vision & values

The aims of the Citizens Advice Bureaux are:

To ensure individuals do not suffer through ignorance of their rights and responsibilities, of the services available to them; or through an inability to express their needs effectively.
To exercise a responsible influence on the development of social policies and services, both locally and nationally.

FREE, CONFIDENTIAL, IMPARTIAL AND INDEPENDENT SERVICE

We are not affiliated to any political party, nor influenced by or connected to any local or central government department. We advise on,

Housing
Employment
Social Security Benefits
Legal Issues
Money Advice/Debt
Social Services
Problems with Medical Services

ENFIELD CITIZENS ADVICE BUREAU

Gateway Telephone: 0208 7375 4170

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday) from 10am - 4pm.

Gateway Reception Service: 0208 375 4170

If you prefer to visit us we have a Reception Service available Tuesdays, Wednesdays and Thursdays from 10am - 1pm. Reception staff will make an assessment of your needs. They are able to assist by providing information, leaflets, factsheets and signposting.PLEASE NOTE they are not Advisers and will not give advice

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Gateway Service:

We are offering a reception Gateway Service and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. Advice is also available on the National Website www.adviceguide.org.uk

We are currently reviewing the service we offer in an attempt to improve the access to our service. Because of the terms of our grant we are only able to advise people who live in the Enfield borough.