Donations
As a charity, the Enfield Citizens Advice Bureau relies on the support and generosity of members of the public like you. With your support we can ensure our bureau, our website and our outreach projects are there for you and for the rest of the Enfield Borough community. You can make a one off or regular donations to the Enfield Citizens Advice Bureau.
Making a regular donation to Enfield Citizens Advice Bureau by Direct Debit is the most efficient way to support us. Please complete the five steps below to set up a secure regular monthly donation to Enfield Citizens Advice Bureau by direct debit.
By Cheque:
Please make cheques payable to the Enfield Citizens Advice Bureau.
We will send you a gift aid declaration to complete. We will open an account for you as a subscriber and your donation and net tax recovery will be credited to your account.
Please send your cheques to:
The Chief Executive Officer
ENFIELD CITIZEN ADVICE BUREAU
UNIT 3,
5 VINCENT HOUSE,
2E NAGS HEAD ROAD,
PONDERS END,
EN3 7FN
By Phone
By credit or debit card: +44 (0) 208 375 4171.
Over the counter
Barclays branch (cash donations also accepted).
ENFIELD CITIZEN ADVICE BUREAU
Registration Service line:
We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Thursday) from 10am - 4pm.
Telephone Advice Line:
Clients can also receive advice by calling our telephone advice line 0844 826 9712.
Generalist advice is available by phone Mondays, Tuesdays, and Wednesdays from 10am-3pm. Calls are routed centrally and are answered by the first available adviser.
National Online Advice Service:
We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.
Email Advice:
We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link
Reception Service:
We are offering a reception information and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.
We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live or work in the Enfield borough.
