How your money will be used?

£10 will pay daily expenses of one volunteer, who will in turn deliver 7 hours of advice to a client.

£25 will pay for 1000 flyers for bureaux to promote our online advice site www.adviceguide.org.uk (external link), which helps us encourage the use of online advice and reduce bureau-waiting times.

£30 will pay for an outreach worker to visit an elderly client at home.

£90 will fund the direct costs for solving a housing problem.

£170 will enable us to advise throughout an average employment dispute.

£190 helps us to support a family in debt to avoid having their home repossessed.

£500 pays for a new leaflet to be distributed to recruit new volunteers

£650 pays for a PC for a volunteer to use for advice work.

£1,500 pays for the training of new CAB volunteer adviser.

£5,000 would pay for an adviser to do a weekly outreach session for a whole year at a centre for people with HIV.

£8,500 allows us to produce and distribute a new training pack for advisers.

£15,000 will let us set up a new hotline for people to phone for self-help packs.

£20,000 will help us to set up a telephone advice line to increase access to advice

£45,000 allows us to produce 3 hours of e-training and associated materials that are then available to all 17,000 CAB advisers.

£50,000 will help us to set up a free phone facility for our telephone advice service.

£200,000 buys a three-year national campaign to improve the financial capability of thousands of socially excluded adults.

Thank you for supporting us

"Make a Difference by Donating to Enfield CAB"

ENFIELD CITIZEN ADVICE BUREAU

Registration Service line:

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Thursday) from 10am - 4pm.

Telephone Advice Line:

Clients can also receive advice by calling our telephone advice line 0844 826 9712. Generalist advice is available by phone Mondays, Tuesdays, and Wednesdays from 10am-3pm. Calls are routed centrally and are answered by the first available adviser.

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Reception Service:

We are offering a reception information and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.

We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live or work in the Enfield borough.