Enfield Citizens Advice Bureau
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Free, accessible quality advice for the diverse communities in Enfield


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Enfield Citizens Advice Bureau Services has merged the two bureaux, Palmers Green CAB, and Enfield Town CAB into one main bureau, located on the ground floor at Vincent House which is situated at the junction of Southbury Road, Nags Head Road, Hertford Road and High Street, Ponders End.

Our Full postal address is
Enfield Citizens Advice Bureau
Unit 3
5 Vincent House,
2e Nags Head Road, Enfield
EN3 7FN

Car Parking:

There is a Pay and Display car park across the road from Vincent House with designated disabled parking space.

Access:

Disabled facilities include full wheelchair access to the building via ramped entrance; entry doors specially designed for disabled access and adapted toilets.

Travelling to the Bureau by Public means:

By bus:

The route is served by a number of bus services including bus routes;

By train: Southbury BR Station is just a few minutes walk from the Bureau. (When you exit the station turn right and the Bureau is about 300 metres away).

By Email:

For EMAIL ADVICE

For Business purposes only

By Fax:

Our fax number is 020 8375 4177

By Telephone:

The contact number is 020 8375 4170. This service is available on Monday - Friday 10am to 4pm. Please note that there is a very high demand for our service. During opening times you may have a long wait.

Map

Use the link below to locate our office on the map:

ENFIELD CITIZENS ADVICE BUREAU

Gateway Telephone: 0208 7375 4170

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday) from 10am - 4pm.

Gateway Reception Service: 0208 375 4170

If you prefer to visit us we have a Reception Service available Tuesdays, Wednesdays and Thursdays from 10am - 1pm. Reception staff will make an assessment of your needs. They are able to assist by providing information, leaflets, factsheets and signposting.PLEASE NOTE they are not Advisers and will not give advice

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Gateway Service:

We are offering a reception Gateway Service and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. Advice is also available on the National Website www.adviceguide.org.uk

We are currently reviewing the service we offer in an attempt to improve the access to our service. Because of the terms of our grant we are only able to advise people who live in the Enfield borough.

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