Free, accessible quality advice for the diverse communities in Enfield
Find Us
Enfield Citizens Advice Bureau Services has merged the two bureaux, Palmers Green CAB, and Enfield Town CAB into one main bureau, located on the ground floor at Vincent House which is situated at the junction of Southbury Road, Nags Head Road, Hertford Road and High Street, Ponders End.
Our Full postal address is
Enfield Citizens Advice Bureau
Unit 3
5 Vincent House,
2e Nags Head Road, Enfield
EN3 7FN
Car Parking:
There is a Pay and Display car park across the road from Vincent House with designated disabled parking space.
Access:
Disabled facilities include full wheelchair access to the building via ramped entrance; entry doors specially designed for disabled access and adapted toilets.
Travelling to the Bureau by Public means:
By bus:
The route is served by a number of bus services including bus routes;
- 121 – From Enfield Lock to Woodgreen
- 191 – From Brimsdown to Edmonton Green
- 279 – From Waltham Cross to Manor House
- 307 – From Brimsdown to Barnet
- 313 – From Potters Bar to Chingford
- 349 – From Ponders End to Stoke Newington
- 377 – From Oakwood to Ponders End.
- 491 – From Waltham Cross to North Middlesex Hospital in Edmonton
By train: Southbury BR Station is just a few minutes walk from the Bureau. (When you exit the station turn right and the Bureau is about 300 metres away).
By Email:
For EMAIL ADVICE
For Business purposes only
By Fax:
Our fax number is 020 8375 4177
Map
Use the link below to locate our office on the map:
ENFIELD CITIZEN ADVICE BUREAU
Registration Service line:
We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Thursday) from 10am - 4pm.
Telephone Advice Line:
Clients can also receive advice by calling our telephone advice line 0844 826 9712.
Generalist advice is available by phone Mondays, Tuesdays, and Wednesdays from 10am-3pm. Calls are routed centrally and are answered by the first available adviser.
National Online Advice Service:
We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.
Email Advice:
We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link
Reception Service:
We are offering a reception information and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.
We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live or work in the Enfield borough.
