Enfield Citizens Advice Bureau
People

Free, accessible quality advice for the diverse communities in Enfield


Employment

Before you send in your e- mail query, please check if the following links can help you to find what you are looking for.

If you have an urgent issue and there is a time limit we suggest you contact our adviceline or appointments booking line.

Please note that there is usually a time limit of 3 months less one day from the act complained of for making a claim to the Employment Tribunal and in some cases you will have to have raised a written complaint with your employer first.

If the matter is urgent and you are concerned that you will miss the time limit, visit the Employment Tribunal’s website pages on making a claim http://www.employmenttribunals.gov.uk/FormsGuidance/makingAClaim.htm

Email advice is only available to people who live in the Borough of Enfield

Employment email advice form

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If you provide your telephone number we will assume you have no objection to us ringing you on this number. Please provide a land line where possible.
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Please give as much information as possible to assist us to give useful advice in return. Our advice is based upon the information provided by the e-mail enquirer. We cannot be held responsible for errors or omissions caused by incomplete or misleading information.

ENFIELD CITIZENS ADVICE BUREAU

Registration Service line:

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday) from 10am - 4pm.

Telephone Advice Line:

Clients can also receive advice by calling our telephone advice line 020 8375 4170. Generalist advice is available by phone Monday to Friday from 10am - 4pm.

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Reception Service:

We are offering a reception information and sign posting service from 10am – 1pm on Tuesday, Wednesday, Thursday and Friday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.

We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live in the Enfield borough.

Evening Advice Session:

Tuesday evening appointments at 5pm - 5.45pm.

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