If you have an urgent issue and there is a time limit we suggest you contact our adviceline or appointments booking line.
Please note that there is usually a time limit of 3 months less one day from the act complained of for making a claim to the Employment Tribunal and in some cases you will have to have raised a written complaint with your employer first.
Email advice is only available to people who live in the Borough of Enfield
Employment email advice form
ENFIELD CITIZENS ADVICE BUREAU
Registration Service line:
We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday) from 10am - 4pm.
Telephone Advice Line:
Clients can also receive advice by calling our telephone advice line 020 8375 4170.
Generalist advice is available by phone Monday to Friday from 10am - 4pm.
National Online Advice Service:
We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.
Email Advice:
We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link
Reception Service:
We are offering a reception information and sign posting service from 10am – 1pm on Tuesday, Wednesday, Thursday and Friday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.
We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live in the Enfield borough.