Free, accessible quality advice for the diverse communities in Enfield

General

Before you send in your e- mail query, please check if the following links can help you to find what you are looking for.

http://www.turn2us.org.uk - calculation of benefits
Advice guide
Consumer Direct - Consumer Direct is a government-funded telephone and online service offering information and advice on consumer issues. It is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services. Telephone Consumer Direct on 08454 040506.
Enfield Council Environment, Waste and Transport Department
Enfield Trading Standards Consumer Advice
Independent gas and electricity watchdog
Independent watchdog for postal services
Local solicitors from CLS Direct - You may be able to obtain advice from a solicitor. First check if you qualify for a free appointment with a solicitor. Check with legal aid
Solace Women’s Aid (Enfield)

Email advice is only available to people who live in the Borough of Enfield

ENFIELD CITIZENS ADVICE BUREAU

Registration Service line:

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday) from 10am - 4pm.

Telephone Advice Line:

Clients can also receive advice by calling our telephone advice line 020 8375 4170. Generalist advice is available by phone Monday to Friday from 10am - 4pm.

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Reception Service:

We are offering a reception information and sign posting service from 10am – 1pm on Tuesday, Wednesday, Thursday and Friday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.

We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live in the Enfield borough.

Evening Advice Session:

Tuesday evening appointments at 5pm - 5.45pm.