If you want advice from the CAB you must telephone the Registration Service Line on 020 8375 4170 (Monday – Friday) between 10.00am and 4pm.
When you call a member of the team will make an assessment of your advice needs and suggest or arrange one of the following:
Generalist Appointment
Telephone Advice
Specialist consultation
Referral to another organisation
We do not accept appointment requests via Email. We will allocate appointments based on the complexity of cases and priority need.
When an appointment has been made for you and you come in, you will be asked to fill in a form with your details. Your details will be entered into our computer system and you will be allocated a reference number. You should quote this reference number each time you make contact with the Bureau.
Please do not come to the bureau in person to book an appointment
Enfield Citizens Advice Bureau provides free advice and assistance only to people who live in the London Borough of Enfield.
Please note that the receptionists are not advisers and will not be able to give you advice.
ENFIELD CITIZENS ADVICE BUREAU
Gateway Telephone: 0208 7375 4170
We register requests for advice, offer appointments, provide information leaflets
and signpost to alternative advice providers where appropriate. Clients can call
the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday)
from 10am - 4pm.
Gateway Reception Service: 0208 375 4170
If you prefer to visit us we have a Reception Service available Tuesdays, Wednesdays and Thursdays
from 10am - 1pm. Reception staff will make an assessment of your needs. They are able to
assist by providing information, leaflets, factsheets and signposting.PLEASE NOTE
they are not Advisers and will not give advice
National Online Advice Service:
We provide free online information and guidance, including frequently asked questions,
in seven languages and fact sheets for download. You may find the answer to your
query by clicking on this link
online advice.
Email Advice:
We provide a basic advice and information service via email - not in depth casework.
For EMAIL ADVICE please click on the following
link
Gateway Service:
We are offering a reception Gateway Service and sign posting service from 10 – 1pm
on Tuesday, Wednesday and Thursday. Advice is also available on the National Website
www.adviceguide.org.uk
We are currently reviewing the service we offer in an attempt to improve the access
to our service. Because of the terms of our grant we are only able to advise people
who live in the Enfield borough.
