We are working towards complying with Priority 2 of the W3C Web Content Accessibility Guidelines. We are continually making improvements to meet these guidelines.
Our website has been designed with the following in mind:
text on pages can be resized
images have alternative text descriptions
no information is exclusively conveyed using colour
the site can be navigated using access keys and a site map
If you encounter any difficulties accessing information from our website we would like to hear from you.
Further information about the accessibility features of this website are below.
Reading this website
This site has been designed so you can change the size of the text on its pages through your web browser.
In Internet Explorer or Mozilla Firefox, use the 'Text size' option under the View menu to increase or decrease the font size.
In Adobe Acrobat Reader, you can use the magnify tool to ‘zoom’ into a PDF document until it is a comfortable size for you to read.
Navigating this website
You can use access keys on our website to navigate directly to the main areas of the site using your keyboard. The access keys are as follows:
Home
About Us
Services
Funding
Donations
Volunteering
Social policy
Contact Us
Other languages
About Us
Windows based browsers
Hold down the Alt key and press the access key number (eg Alt + 1 to go to About Us).
Macintosh based browsers
p>Hold down Ctrl and press the access key number (eg Ctrl + 1 to go to the home page).
ENFIELD CITIZENS ADVICE BUREAU
Gateway Telephone: 0208 7375 4170
We register requests for advice, offer appointments, provide information leaflets
and signpost to alternative advice providers where appropriate. Clients can call
the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday)
from 10am - 4pm.
Gateway Reception Service: 0208 375 4170
If you prefer to visit us we have a Reception Service available Tuesdays, Wednesdays and Thursdays
from 10am - 1pm. Reception staff will make an assessment of your needs. They are able to
assist by providing information, leaflets, factsheets and signposting.PLEASE NOTE
they are not Advisers and will not give advice
National Online Advice Service:
We provide free online information and guidance, including frequently asked questions,
in seven languages and fact sheets for download. You may find the answer to your
query by clicking on this link
online advice.
Email Advice:
We provide a basic advice and information service via email - not in depth casework.
For EMAIL ADVICE please click on the following
link
Gateway Service:
We are offering a reception Gateway Service and sign posting service from 10 – 1pm
on Tuesday, Wednesday and Thursday. Advice is also available on the National Website
www.adviceguide.org.uk
We are currently reviewing the service we offer in an attempt to improve the access
to our service. Because of the terms of our grant we are only able to advise people
who live in the Enfield borough.
