Free, accessible quality advice for the diverse communities in Enfield

How to use PDF documents

What is PDF?

Almost all documents on this website are in Portable Document Format (PDF). PDF is a standard for electronic document distribution.

You will need a a copy of Adobe Reader to read PDF files. This should already be installed on your computer. If not, you can download the software for free from Adobe's website.

PDFs have a number of advantages over other file formats. They are designed for onscreen reading, print well and are virus resistant.

Reading PDF documents

To read a PDF simply click on its link, If you would like to save a permanent copy to your computer click on the 'save a copy' button in the toolbar.

Searching PDF documents

There are two methods for searching for a single word or phrase within a PDF document:

Press Control + F. This will bring back the first instance of the term you have searched for. You can find further instances by clicking on the ‘next’ button.
Click on the binoculars icon on the toolbar. This will bring back a list of all instances where the term occurs.

Note that you will only be searching the document that is currently open.

Printing PDF documents

Picture of Adobe Reader's Print button To print a PDF document click the print button in the toolbar. You can print the entire document or selected pages.

Converting PDFs into another format

If you would like to convert a PDF document into another format, such as:

Microsoft Word document (.DOC)
plain text file (.TXT)
an image (.JPG)

you will need to buy a copy of Adobe Acrobat Professional and use the 'Save as' option. See the Adobe website for more information.

About PDF accessibility

If you have version 7 or later of Adobe Reader, you can benefit from accessibility enhancements.

If you are visually impaired, Adobe Reader will read a document aloud to you:

save a copy of the PDF to your computer
double click on the document to open it in Adobe Reader
go to the view menu and use the 'read out aloud' option.

See the Adobe accessibility resource centre for more information.

ENFIELD CITIZEN ADVICE BUREAU

Registration Service line:

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Thursday) from 10am - 4pm.

Telephone Advice Line:

Clients can also receive advice by calling our telephone advice line 0844 826 9712. Generalist advice is available by phone Mondays, Tuesdays, and Wednesdays from 10am-3pm. Calls are routed centrally and are answered by the first available adviser.

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Reception Service:

We are offering a reception information and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.

We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live or work in the Enfield borough.