Enfield Citizens Advice Bureau
People

Free, accessible quality advice for the diverse communities in Enfield


Eastern European Advice Project

Enfield Citizens' Advice Bureau has established an exciting outreach programme for the Polish and other Eastern European communities in Greater London, as the result of a grant from Citizens Advice Bureau Head Office in 2007. The grant built on funding that Enfield CAB received from Citizens Advice Bureau for a research project on the advice and information needs of Eastern European communities in North London.

This established beyond doubt the size and urgency of the need to deal effectively with the multiple disadvantages being suffered by this growing community.

Enfield CAB , with further support from Citizens Advice Bureau, has now (February 2008) appointed two Polish speaking field officers, Bozena Krahn and Isabella Sowe .

Their job will be to develop strong links with focal points in the community - whether they be clubs, parish churches, delicatessens, trade-unions or newspapers - so that Enfield Citizens' Advice Bureau can eventually establish a pan-London advice service covering its traditional range of topics in the language that clients feel at home with.

Enfield CAB is grateful for the early support of the Polish Consul General, His Excellency Robert Rusiecki, and the President of the Federation of Poles in Great Britain, Dr Jan Mokrzycki, in assisting with the development of this project.

Contact Details;
Please call 020 8375 4190 to make an appointment. We will advertise outreach venues as they become available.

Send us an email on eemap@enfieldcab.org.uk

<< Back to projects

ENFIELD CITIZEN ADVICE BUREAU

Registration Service line:

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Thursday) from 10am - 4pm.

Telephone Advice Line:

Clients can also receive advice by calling our telephone advice line 0844 826 9712. Generalist advice is available by phone Mondays, Tuesdays, and Wednesdays from 10am-3pm. Calls are routed centrally and are answered by the first available adviser.

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Reception Service:

We are offering a reception information and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.

We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live or work in the Enfield borough.

Home | About us | Sitemap | Contact Us | Accessibility
Copyright © 2010 Enfield CABS, Registered Charity No: 1072841, Company No: 03626139
Design & technology by KayeNet