Free, accessible quality advice for the diverse communities in Enfield

Eastern European Advice Project

Enfield Citizens' Advice Bureau has established an exciting outreach programme for the Polish and other Eastern European communities in Greater London, as the result of a grant from Citizens Advice Bureau Head Office in 2007. The grant built on funding that Enfield CAB received from Citizens Advice Bureau for a research project on the advice and information needs of Eastern European communities in North London.

This established beyond doubt the size and urgency of the need to deal effectively with the multiple disadvantages being suffered by this growing community.

Enfield CAB , with further support from Citizens Advice Bureau, has appointed a Polish speaking field officer, Isabella Sowe .

Her job will be to develop strong links with focal points in the community - whether they be clubs, parish churches, delicatessens, trade-unions or newspapers - so that Enfield Citizens' Advice Bureau can eventually establish a pan-London advice service covering its traditional range of topics in the language that clients feel at home with.

Enfield CAB is grateful for the early support of the Polish Consul General, His Excellency Robert Rusiecki, and the President of the Federation of Poles in Great Britain, Dr Jan Mokrzycki, in assisting with the development of this project.

Location and Opening Times

Please call 020 8375 4190 to make an appointment. The outreach venue is Angel Community Centre, Raynham Road, Edmonton, N18 2JF.

Send us an email on eeap@enfieldcab.org.uk

Drop In sessions each WEDNESDAY from 10:00am - 1:00pm (no appointment needed).
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ENFIELD CITIZENS ADVICE BUREAU

Gateway Telephone: 0208 7375 4170

We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday) from 10am - 4pm.

Gateway Reception Service: 0208 375 4170

If you prefer to visit us we have a Reception Service available Tuesdays, Wednesdays and Thursdays from 10am - 1pm. Reception staff will make an assessment of your needs. They are able to assist by providing information, leaflets, factsheets and signposting.PLEASE NOTE they are not Advisers and will not give advice

National Online Advice Service:

We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.

Email Advice:

We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link

Gateway Service:

We are offering a reception Gateway Service and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. Advice is also available on the National Website www.adviceguide.org.uk

We are currently reviewing the service we offer in an attempt to improve the access to our service. Because of the terms of our grant we are only able to advise people who live in the Enfield borough.