Within Enfield CAB we have our own social policy group which seeks to identify problems locally and where possible to address them. We rely on our work with our clients - all of whom live in Enfield -to undertake this work and to identify new issues upon which to campaign. So far, our local campaigns have included putting pressure on local social landlords to work more closely with their tenants who are in rent arrears, so as to avoid evicting them and making them homeless; and liaising with the housing benefit department to improve the way in which they deal with applications for discretionary housing payments.
If you have suffered as a result of a problem or issue of a local nature, please contact us on this email address (social.policy@enfieldcab.org.uk)and let us know. We will attempt to respond to all enquiries within 7 days. This can be an opportunity for you to have your say if you feel strongly about what has happened to you
ENFIELD CITIZENS ADVICE BUREAU
Gateway Telephone: 0208 7375 4170
We register requests for advice, offer appointments, provide information leaflets
and signpost to alternative advice providers where appropriate. Clients can call
the Registration Service Line (020 8375 4170) 5 days a week (Monday – Friday)
from 10am - 4pm.
Gateway Reception Service: 0208 375 4170
If you prefer to visit us we have a Reception Service available Tuesdays, Wednesdays and Thursdays
from 10am - 1pm. Reception staff will make an assessment of your needs. They are able to
assist by providing information, leaflets, factsheets and signposting.PLEASE NOTE
they are not Advisers and will not give advice
National Online Advice Service:
We provide free online information and guidance, including frequently asked questions,
in seven languages and fact sheets for download. You may find the answer to your
query by clicking on this link
online advice.
Email Advice:
We provide a basic advice and information service via email - not in depth casework.
For EMAIL ADVICE please click on the following
link
Gateway Service:
We are offering a reception Gateway Service and sign posting service from 10 – 1pm
on Tuesday, Wednesday and Thursday. Advice is also available on the National Website
www.adviceguide.org.uk
We are currently reviewing the service we offer in an attempt to improve the access
to our service. Because of the terms of our grant we are only able to advise people
who live in the Enfield borough.
