The Enfield Citizens advice bureau service needs you
What you need to know
Volunteering with us means giving some of your time to help us and your local community and we ask that non-advice giving volunteers commit to one day per week. We ask for a two day commitment for trainee advisers and as the training can take up to two years, anyone considering the adviser training should bare this in mind before volunteering. Trustee boards tend to meet in the evenings so may be suitable for people who work full time.
Although you must be over 16 there is no upper limit to volunteering with us.
Volunteering with Enfield CAB is a rewarding and challenging experience that can make a real difference to people's lives. There is nothing more satisfying than helping someone with a problem and seeing the impact you can have on their lives by simply assisting them to get the advice they need. Volunteering with Enfield CAB should not affect any benefits you are currently receiving, but please do talk to Christine Arthur if you would like to discuss this further. Also, we will reimburse you on your traveling expenses, so you should not find that you are out of pocket.
Unfortunately we are not recruitng at the moment but we will let you know as soon as there are vacancies available.
ENFIELD CITIZEN ADVICE BUREAU
Registration Service line:
We register requests for advice, offer appointments, provide information leaflets and signpost to alternative advice providers where appropriate. Clients can call the Registration Service Line (020 8375 4170) 5 days a week (Monday – Thursday) from 10am - 4pm.
Telephone Advice Line:
Clients can also receive advice by calling our telephone advice line 0844 826 9712.
Generalist advice is available by phone Mondays, Tuesdays, and Wednesdays from 10am-3pm. Calls are routed centrally and are answered by the first available adviser.
National Online Advice Service:
We provide free online information and guidance, including frequently asked questions, in seven languages and fact sheets for download. You may find the answer to your query by clicking on this link online advice.
Email Advice:
We provide a basic advice and information service via email - not in depth casework. For EMAIL ADVICE please click on the following link
Reception Service:
We are offering a reception information and sign posting service from 10 – 1pm on Tuesday, Wednesday and Thursday. During this time our reception area is open for clients to obtain information leaflets, fact sheets and to access our advice kiosks with the support of reception staff.
We are currently reviewing the service we offer in an attempt to improve access to our service. Because of the terms of our grant we are only able to advise people who live or work in the Enfield borough.
